Thursday, 6 January 2011

Amazon expands cloud services support

Amazon Web Services (AWS), the cloud computing arm of the online retail giant, is expanding its support offerings with a basic entry level and higher-end options while at the same time chopping prices on existing support levels.

AWS Premium Support provides a highly personalized level of service for customers seeking technical help. Customers that do not select Premium Support will continue to have access to Basic Support, offered at no additional charge, which includes the Resource Center, Product FAQs, and Discussion Forums.

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