Tuesday, 30 October 2007

Howto: Hard reset on Palm Treo 700wx

Hopefully you do not have to do this too often, but in case you need to perform a hard reset on your Treo 700wx you can perform the following tasks.

  1. If charging, disconnect your Treo 700wx from its charger.
  2. Take off the battery cover, but do not take out the battery.
  3. Press and hold Power/End .
  4. While holding Power/End, remove the battery for approximately 2 seconds, then replace it while still holding Power/End.
  5. When you see "Erase all data?" you can release Power/End. Press Up to confirm the hard reset.
  6. If a language selection screen appears, pick the same language you use in your desktop software.


  1. Thanks very much for the procedure. We are returning all of our Treo's because they could never get the desktop software they produced to work with Exchange 2000. Even though we told the phones to not forward attachments, we were getign charged for the attachments which tripled our phone bill in the first month.

  2. There is a lot of bad press about the Palm 700wx devices. Do a quick Google search on Palm 700wx reviews - it's very surprising. A lot of people have had all sorts of problems with them. The 800 on the other hand looks pretty sharp.

  3. Finally! Instructions that work! Not even the Palm website's instructions worked, but this did. Thanks!